Privacy policy

PRIVACY POLICY

Updated on: 04-11-2026

Who We Are

DoGoodEarth (“DoGoodEarth,” “we,” “us,” or “our”) is operated by Jinjalife Inc through https://www.dogoodearth.com/ (the “Site”). We sell dried fruit snacks and related products and currently accept orders for delivery within the United States.

This Privacy Policy explains how we collect, use, share, retain, and protect your personal information when you visit our Site, make a purchase, create an account, subscribe to emails, or contact us.

Information We Collect

Information You Provide

Depending on how you interact with our Site, we may collect:

  • Contact information: Your name, email address, billing and shipping addresses, and phone number.
  • Order information: Products purchased, order history, subscription preferences where applicable, and delivery instructions.
  • Payment information: Information necessary to process payments, including payment method and transaction details. Our payment providers process sensitive payment credentials; we do not directly store your full payment card number.
  • Account information: Information used to create, maintain, and access your customer account.
  • Customer support information: Messages, feedback, and photos you submit about an order or product concern.
  • Marketing preferences: Your email subscription status and communication preferences.

Information Collected Automatically

When you browse our Site, we may collect:

  • Device and browser information: Browser type, operating system, device type, and language settings.
  • Usage information: Pages viewed, links clicked, referring websites, visit dates, and interactions with our Site.
  • Technical information: IP address, cookie identifiers, and similar online identifiers.

Some technical and usage information may qualify as personal information under applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember preferences, maintain shopping carts, and understand how visitors use our store.

Where enabled, analytics and marketing tools may also use these technologies to measure campaigns and personalize content or advertising. We obtain consent where required by applicable law.

You can manage cookies through your browser settings and, where available, the Site’s cookie preferences. Blocking certain cookies may affect account access, shopping cart functionality, or checkout.

Where required by applicable law, we honor recognized browser-based opt-out preference signals, including Global Privacy Control.

How We Use Collected Information

We use personal information for the following purposes:

  1. To fulfill orders: Process payments, arrange shipping, send tracking information, and handle eligible replacements or refunds.
  2. To manage accounts and subscriptions: Maintain customer accounts and administer recurring orders where applicable.
  3. To provide customer support: Respond to questions, resolve order concerns, and communicate about our services.
  4. To improve our store: Understand website performance, assess feedback, and improve products and the shopping experience.
  5. To communicate with you: Send order confirmations, delivery updates, and other service-related messages.
  6. To send marketing communications: Send promotional emails where permitted by law and with consent where required. You may unsubscribe at any time.
  7. To protect our business and customers: Detect fraud, prevent misuse, secure transactions, resolve disputes, and comply with legal obligations.

Where applicable privacy laws require a legal basis, we process information to fulfill a contract, comply with legal obligations, pursue legitimate business interests where appropriate, or act on your consent.

How We Protect Your Data

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our Site uses encrypted HTTPS connections, and payments are handled through third-party payment providers.

However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security. Please keep account access details confidential and avoid sending full payment card information through email or contact forms.

Data Sharing and Disclosure

We may share personal information when reasonably necessary:

  • With service providers: Including Shopify, payment processors, shipping and fulfillment providers, email platforms, subscription service providers where applicable, and customer support or analytics providers.
  • For legal and security purposes: To meet legal obligations, respond to lawful requests, investigate fraud, protect rights and safety, or enforce our policies.
  • During a business transfer: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.
  • At your request or with your consent: When you direct us to disclose information or authorize a specific use.

We do not sell personal information for money. Certain disclosures through advertising or tracking technologies, if enabled, may qualify as a “sale,” “sharing,” or targeted advertising under applicable state privacy laws. Where those laws apply, you may exercise the relevant opt-out rights using available privacy controls or by contacting us.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on the type of information, our relationship with you, and applicable legal requirements. For example:

  • Account information: Retained as needed to maintain your account and provide requested services.
  • Order and transaction records: Retained as necessary for accounting, tax, fraud prevention, and legal obligations.
  • Customer support communications: Retained as needed to resolve inquiries and maintain relevant business records.
  • Marketing preferences: Retained as needed to manage subscriptions and honor opt-out requests.

When information is no longer needed, we delete or anonymize it, subject to applicable requirements and backup retention processes.

Your Rights and Choices

Depending on where you live and the laws that apply, you may have the right to:

  1. Access: Request information about the personal data we hold about you.
  2. Correction: Request correction of inaccurate or incomplete information.
  3. Data portability: Receive certain personal information in a usable format.
  4. Deletion: Request deletion, subject to legal and other permitted exceptions.
  5. Withdraw consent: Withdraw consent where processing relies on it, without affecting earlier lawful processing.
  6. Restrict or object: Request restrictions on, or object to, certain processing where applicable.
  7. Opt out: Opt out of applicable sales, sharing, or targeted advertising.
  8. Appeal or complain: Appeal a denied request where available or complain to a relevant privacy regulator.

To submit a request, email contact@dogoodearth.com. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

We will not discriminate against you for exercising applicable privacy rights.

Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link in an email or by contacting us. Unsubscribing does not prevent necessary communications about orders, payments, shipping, or your account.

International Users

Although we currently ship only within the United States, visitors may access our Site from other countries.

Your personal information may be stored, accessed, or processed outside your country of residence, including in the United States and countries where our team or service providers operate. Privacy laws in those countries may differ from those in your country.

Where European Economic Area, UK, or Swiss data protection requirements apply, international transfers will be subject to legally required safeguards, such as recognized adequacy decisions or approved contractual protections, as appropriate.

Children’s Privacy

Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact contact@dogoodearth.com so we can investigate and take appropriate action.

Third-Party Websites

Our Site may link to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations.

The “Updated on” date at the top indicates the latest revision. Where required by law, we will provide additional notice or obtain consent for material changes.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact: